quality control

Survey Section

Brown Manual Therapy strives for optimal service and the best results, and your input helps us to improve this process on a constant bases.

Compliments and Complaints

Brown Manual Therapy will do its utmost best to treat you, take care of you, and assist you the best we can. It may happen that you are treated very well and want to give a compliment. It may also occur that you had a bad experience during your visit and treatment and we encourage you to let us know.

It is important to Brown Manual Therapy that your satisfaction as well as your dissatisfaction can be discussed. In addition, a complaint can be an important advice to us on how to improve the quality of care.

Do you wish to give a compliment? It is much appreciated. Please send an email to service@brownmtaruba.com.

We are affiliated with the complaint commission of the AVF, according to the 2019 law and regulations for healthcare. The complaint procedure is available at the office, in our flyer in the waiting room. If you want to file a complaint you can find a complaint form in the flyer or you can request one by sending an email to service@brownmtaruba.com.